Refund and Returns Policy of BHASHA SAMSAD
Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Promotional Books and Magazines (Anubad Patrika) cannot be returned.
Additional non-returnable items:
- Gift cards (if any)
- Offer and Old Magazine Books
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the Publisher without conformation.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 15 days after delivery
Once your return is received and inspected, we will send you an email or Call you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days Or You Can Replace it by another Book or Same Book.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email email@example.com or call us/WP us 9830329558 .
Only regular priced items may be refunded. Sale items cannot be refunded, if it is not damage Book or printing Problem.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org or WP us 9830329558 and send your item to: ”Bhasha Samsad Publication” 3,Shambhu Chatterjee Street, (1st Floor), Beside Hamza Hotel, Kolkata-700 007, phone no- 9830329558.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should send your product to: ”Bhasha Samsad Publication” 3,Shambhu Chatterjee Street, (1st Floor), Beside Hamza Hotel, Kolkata-700 007, phone no- 9830329558.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at email@example.com or firstname.lastname@example.org for questions related to refunds and returns.